1. Overview
This Privacy Policy explains how Winter Arc (“Winter Arc,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use the Winter Arc mobile app, website, and related support services.
Winter Arc is designed to deliver personalized self-improvement and fitness programming. We do not sell personal information or use health information to build advertising profiles.
2. Information we collect
Account information
When you create an account, we may collect your email address, sign-in identifiers, display name, and the information needed to authenticate and secure your account.
Questionnaire and plan information
We process the goals, preferences, schedule, training experience, available equipment, and other answers you choose to provide so that Winter Arc can create and adapt your plan.
Activity and progress
We process tasks, habit check-ins, workout activity, substitutions, streaks, reminders, notes, and related progress data you record in the app.
Optional Apple Health information
If you choose to connect Apple Health, Winter Arc requests access only to the categories shown in the permission prompt. Health access is optional, category-specific, and can be changed in device Settings. Health information is used only to provide app features you request and is not used for advertising.
Technical and support information
We may process device type, app version, language, crash diagnostics, security events, and messages you send to support. The production policy must identify any analytics or crash-reporting providers used by the released app.
3. How we use information
- Generate and adapt your 90-day roadmap.
- Track habits, workouts, streaks, and trends.
- Deliver reminders and home screen widget content you enable.
- Operate subscriptions and restore access after purchase.
- Protect accounts, diagnose faults, and respond to support requests.
- Meet legal obligations and enforce our Terms of Use.
4. Permissions and consent
Winter Arc asks for access to notifications, Apple Health categories, and other protected device features only when needed for a related feature. You can decline a permission and continue using features that do not depend on it. You can withdraw permission through device Settings.
5. Sharing and service providers
We may share the minimum information necessary with providers that host data, authenticate accounts, deliver notifications, process diagnostics, or support app operations. They must protect information consistently with this policy and applicable law. We may also disclose information when required by law, to protect safety or rights, or as part of a business transaction subject to appropriate protections.
Apple processes App Store purchases under Apple’s own privacy terms. Winter Arc does not receive your full payment-card information.
6. Retention and security
We retain personal information only for as long as needed to provide Winter Arc, meet legal requirements, resolve disputes, and protect the service. The production policy must state the app’s final retention periods and deletion timelines. We use administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
7. Your choices and account deletion
You can update permissions, change notification settings, and initiate deletion of your account and associated personal information from the app’s account settings. We may retain limited information where legally required. If processing a deletion takes time, we will explain the expected timeline and confirm completion.
Deleting your Winter Arc account does not cancel an Apple subscription. Cancel separately in your Apple Account subscription settings to prevent future renewal charges.
8. Children, transfers, and changes
Winter Arc is not directed to children under 13, or a higher minimum age where required. The production policy must reflect the app’s final age rating and regional availability.
If information is processed outside your country, we use protections required by applicable law. We may update this policy and will post the new effective date and provide additional notice when a material change requires it.
9. Contact us
Questions or privacy requests can be sent to support@winterarc.app. The production policy must also include any physical address or privacy representative required for the regions where Winter Arc is offered.